Dental Front Office Assistant & Scheduler

Heartland Dental; Dayton (OH); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

Paid time off

Education & training

Daily Pay

Job summary

Heartland Dental supports Hunter Dentistry in Dayton, OH, seeking a Dental Office Assistant to warmly greet patients, manage front desk duties, and coordinate with insurance companies to create a great first impression.

You will use Dentrix for scheduling and records, arrange appointments for multiple providers, file claims, post payments, verify benefits, and help the team implement Heartland Dental systems to optimize daily office potential.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• PHI and HIPAA training will be required; protect PHI and maintain safeguards.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Dentrix

Tools

Dentrix

Job description

Heartland Dental supports Hunter Dentistry in Dayton, OH, seeking a Dental Office Assistant to warmly greet patients, manage front desk duties, and coordinate with insurance companies to create a great first impression.

You will use Dentrix for scheduling and records, arrange appointments for multiple providers, file claims, post payments, verify benefits, and help the team implement Heartland Dental systems to optimize daily office potential.