Dental Front Office & Business Support Specialist

Heartland Dental LLC; Bellevue (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental LLC seeks a Business Assistant to support the Bellevue dental office’s front office operations. You will greet patients, handle phones and emails, and use Dentrix to schedule and maintain records. You’ll work with the team to discuss insurance, payments, and coverage while helping to optimize office efficiency.

This role emphasizes patient care, teamwork, and adherence to HIPAA requirements, with opportunities to grow within a nationally recognized dental support organization.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational abilities.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties including phones, mail, and emails.
• Schedule with Dentrix and confirm appointments for multiple providers.
• Process insurance claims, verify benefits, and discuss payment options.
• Post payments and manage accounts receivable; support office systems.

Skills

Customer service

Communication skills

Organizational skills

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental LLC seeks a Business Assistant to support the Bellevue dental office’s front office operations. You will greet patients, handle phones and emails, and use Dentrix to schedule and maintain records. You’ll work with the team to discuss insurance, payments, and coverage while helping to optimize office efficiency.

This role emphasizes patient care, teamwork, and adherence to HIPAA requirements, with opportunities to grow within a nationally recognized dental support organization.