Dental Front Desk Specialist

Coast Dental; Tallahassee (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Coast Dental is seeking a front desk receptionist to support the dental office with patient interaction and basic paperwork under the Office Manager. The role blends front desk duties, patient check-in/out, scheduling, and insurance verifications.

The candidate should have solid clerical skills, strong customer service, and familiarity with dental software like EagleSoft. Excellent multitasking and organizational abilities are essential for success.

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service with professional phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Working knowledge of Internet Explorer and Word; Excel preferred.
• Experience with EagleSoft dental software preferred.
• Strong organizational skills with the ability to multitask.

Responsibilities

• Exercise excellent customer service while interacting with patients over the phone and in person.
• Check in patients and complete registration under the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm appointments two business days prior to visits.
• Complete insurance verifications two business days prior to visits and link insurance in EagleSoft.
• Ensure pre-authorizations are received when required.
• Process check-out by reviewing charts and documenting procedures.
• File patient charts daily.
• Participate in morning huddles and routine office meetings.
• Engage in monthly checklist activities and keep front desk neat.
• Perform all other duties as assigned.

Skills

Clerical skills

Customer service

Phone etiquette

Multitasking

Administrative skills

Tools

Internet Explorer

Microsoft Word

Microsoft Excel

EagleSoft

Job description

Coast Dental is seeking a front desk receptionist to support the dental office with patient interaction and basic paperwork under the Office Manager. The role blends front desk duties, patient check-in/out, scheduling, and insurance verifications.

The candidate should have solid clerical skills, strong customer service, and familiarity with dental software like EagleSoft. Excellent multitasking and organizational abilities are essential for success.