Front Desk & Office Manager Assistant — Patient Care

Coast Dental; Town of Riverview (WI); On-site; USD 23,000 - 30,000; Full time

Job summary

Coast Dental is seeking a proactive front office coordinator to support patients and the office team with outstanding service. You will work with the Office Manager to ensure prompt, accurate billing, scheduling, and coverage of front desk duties.

Responsibilities include verifying insurance, explaining treatment plans, handling deposits, and maintaining documentation. You will communicate across teams, respond to patient inquiries, and help keep the office compliant and efficient.

Qualifications

• Front/back office dental operations experience.
• Knowledge of dental insurance processes.
• Strong communication with patients and staff.

Responsibilities

• Follow Accounts Receivables policies and payment options.
• Schedule patients and re-appoint as needed.
• Explain treatment plans to patients.
• Handle deposits and petty cash.
• Coordinate communication between front and back office.
• Respond to patient inquiries promptly.
• Maintain accurate documents and forms.
• Complete insurance verifications 2 business days prior to visits.
• Process walkout/billing and End-of-Day tasks.
• Participate in huddles and office meetings.

Skills

Customer service

Communication

Time management

Multitasking

Front desk experience

Education

Associate degree in business

Tools

EagleSoft

Dental practice management software

Job description

Coast Dental is seeking a proactive front office coordinator to support patients and the office team with outstanding service. You will work with the Office Manager to ensure prompt, accurate billing, scheduling, and coverage of front desk duties.

Responsibilities include verifying insurance, explaining treatment plans, handling deposits, and maintaining documentation. You will communicate across teams, respond to patient inquiries, and help keep the office compliant and efficient.