Dental Front Desk Specialist

Coast Dental; Port Charlotte (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Coast Dental Port Charlotte is seeking a front desk administrative assistant to support the dental office. You will interact with patients by phone and in person, register new patients, schedule and confirm appointments, and verify insurance with EagleSoft under supervision.

Strong organizational skills, basic dental terminology knowledge, and familiarity with MS Word/Excel are preferred. Prior dental office or insurance experience is a plus, with a collaborative team environment in a busy

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service with professional phone etiquette.
• Basic knowledge of insurance and dental terminology.

Responsibilities

• Interact with patients over the phone and in person with excellent customer service.
• Check in patients and complete registration under Office Manager guidance.
• Schedule patient appointments within operational standards.
• Confirm upcoming appointments two business days prior.
• Verify insurance two business days prior to visits and link in EagleSoft; obtain pre-authorizations if required.
• Process checkout by reviewing charts and ensuring documentation matches routing slips.
• File patient charts daily.
• Participate in morning huddles, chart reviews and routine meetings.
• Assist with monthly checklist activities as assigned.
• Keep front desk area clean and neat.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Organization

Multi-tasking

Dental terminology

EagleSoft experience

Word processing

MS Excel

Insurance knowledge

Tools

Microsoft Word

Microsoft Excel

EagleSoft

Job description

Coast Dental Port Charlotte is seeking a front desk administrative assistant to support the dental office. You will interact with patients by phone and in person, register new patients, schedule and confirm appointments, and verify insurance with EagleSoft under supervision.

Strong organizational skills, basic dental terminology knowledge, and familiarity with MS Word/Excel are preferred. Prior dental office or insurance experience is a plus, with a collaborative team environment in a busy