Dental Front Desk & Patient Services Coordinator

Coast Dental; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Coast Dental is seeking a front desk assistant to support the dental office operations. You will interact with patients by phone and in person, register new patients, and schedule appointments under the Office Manager's direction.

The role involves confirming appointments, handling basic insurance verifications, and ensuring charts and routing slips are accurate. Strong organizational skills and familiarity with dental software are a plus.

Qualifications

• Previous insurance and/or dental office experience preferred.
• Basic knowledge of insurance and dental terminology helpful.
• Excellent customer service with professional and courteous phone etiquette.
• Strong organizational and multitasking abilities.
• Experience with EagleSoft preferred.

Responsibilities

• Interact with patients over the phone and in person with excellent service.
• Check in patients and complete registration.
• Schedule appointments within standards.
• Verify insurance two business days prior when possible.
• Complete checkout by reviewing charts and routing slips.
• File patient charts daily.
• Participate in morning huddle and routine meetings.
• Keep front desk area clean and neat.

Skills

Customer service

Phone etiquette

Organization

Multi-tasking

Dental terminology

Insurance knowledge

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Coast Dental is seeking a front desk assistant to support the dental office operations. You will interact with patients by phone and in person, register new patients, and schedule appointments under the Office Manager's direction.

The role involves confirming appointments, handling basic insurance verifications, and ensuring charts and routing slips are accurate. Strong organizational skills and familiarity with dental software are a plus.