Dental Front Desk & Insurance Coordinator

Coast Dental; Florida; On-site; USD 32,000 - 45,000; Full time

Job summary

Coast Dental in Florida is seeking a friendly front desk assistant to support the dental office with patient check-in, registration, scheduling, and basic paperwork under the Office Manager.

Your responsibilities include excellent customer service by phone and in person, insurance verifications, pre-authorizations when needed, daily charting, file maintenance, and participation in huddles and meetings. Dental front desk experience is preferred.

Qualifications

• Front desk experience or office administration preferred.

Responsibilities

• Interact with patients over the phone and in person with excellent customer service.
• Check in patients and complete registration under the Office Manager direction.
• Schedule patient appointments within standard procedures.
• Confirm upcoming appointments two business days prior.
• Verify insurance coverage and link in EagleSoft; obtain pre-authorizations if required.
• Finalize checkout by reviewing charts and ensuring documentation matches routing slips.
• File patient charts daily.
• Attend morning huddles, chart reviews, and routine meetings.
• Participate in monthly checklist activities.
• Keep front desk area clean and organized.
• All other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Phone etiquette

Education

High school diploma

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Coast Dental in Florida is seeking a friendly front desk assistant to support the dental office with patient check-in, registration, scheduling, and basic paperwork under the Office Manager.

Your responsibilities include excellent customer service by phone and in person, insurance verifications, pre-authorizations when needed, daily charting, file maintenance, and participation in huddles and meetings. Dental front desk experience is preferred.