Dental Front Desk & Patient Services Coordinator

Coast Dental; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Coast Dental in Tampa, FL is seeking a friendly front desk receptionist to support the dental office at the front desk, handling patient interactions and basic paperwork under the Office Manager. You will greet patients, check in, schedule appointments, verify insurance, and coordinate with clinicians to ensure smooth visits.

Proficiency with Word/Excel and dental software like EagleSoft is helpful. This role requires excellent customer service, strong organization, and the ability to multi-task

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service with professional phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Strong organizational skills with ability to multi-task.

Responsibilities

• Provide front desk support and patient interaction.
• Check in patients and complete registration under Office Manager.
• Schedule and manage patient appointments.
• Confirm appointments two business days prior.
• Verify insurance and determine coverage; link in EagleSoft; obtain pre-authorizations when required.
• Review charts during checkout to ensure accurate documentation.
• File patient charts daily.
• Participate in morning huddle and routine office meetings.
• Assist with monthly checklist activities.
• Maintain a clean, organized front desk area.
• Assist with other duties as assigned.

Skills

Customer service

Administrative skills

Phone etiquette

Multi-tasking

Organizational skills

Dental terminology

Tools

EagleSoft

Internet Explorer

Microsoft Word

Microsoft Excel

Job description

Coast Dental in Tampa, FL is seeking a friendly front desk receptionist to support the dental office at the front desk, handling patient interactions and basic paperwork under the Office Manager. You will greet patients, check in, schedule appointments, verify insurance, and coordinate with clinicians to ensure smooth visits.

Proficiency with Word/Excel and dental software like EagleSoft is helpful. This role requires excellent customer service, strong organization, and the ability to multi-task