Dental Front Desk Specialist

Coast Dental; Orange City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental office perks

Job summary

Coast Dental is seeking a Front Office professional in Florida to support the dental office at the front desk, handling patient interactions and basic paperwork under the Office Manager. The role includes check-in, scheduling, insurance verification, and chart maintenance, with emphasis on service quality and organization.

Ideal candidates have a high school diploma and relevant dental administration experience, including familiarity with EagleSoft, Word, and Excel.

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service skills with professional and courteous phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Working knowledge of Internet Explorer and Microsoft Word; Excel preferred.
• Experience with dental software such as EagleSoft preferred.
• Strong organizational skills with the ability to multi-task.

Responsibilities

• Exercise excellent customer service while interacting with patients both over the phone and in person.
• Check in all patients and complete patient registration under the direction of the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm patient appointments two business days prior to appointments.
• Complete insurance verifications two business days prior to visits to determine coverage and link insurance in EagleSoft.
• Ensure pre-authorizations are received prior to appointments, if required.
• Complete check out process with each patient by reviewing charts for accuracy and documentation.
• File patient charts on a daily basis.
• Participate in morning huddle, chart review and routine office meetings as necessary.
• Participate in monthly checklist activities as assigned.
• Keep front desk area clean and neat.
• All other duties and responsibilities as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Microsoft Word

Microsoft Excel

Dental software (EagleSoft)

Education

High School

Tools

EagleSoft

Internet Explorer

Microsoft Word

Microsoft Excel

Job description

Coast Dental is seeking a Front Office professional in Florida to support the dental office at the front desk, handling patient interactions and basic paperwork under the Office Manager. The role includes check-in, scheduling, insurance verification, and chart maintenance, with emphasis on service quality and organization.

Ideal candidates have a high school diploma and relevant dental administration experience, including familiarity with EagleSoft, Word, and Excel.