Dental Front Desk Coordinator

Coast Dental; Ruskin (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Coast Dental is seeking a front desk receptionist to support the office operations and patient interaction. The role involves patient check-in, scheduling, and basic paperwork under the Office Manager, with emphasis on accurate charting and insurance verifications.

Candidates should have strong customer service skills and familiarity with dental terminology and EagleSoft; prior experience is preferred. The position requires professional phone etiquette and multitasking ability.

Qualifications

• Experience in dental front desk or medical office is preferred.
• Knowledge of dental insurance terminology and verifications is helpful.
• Familiarity with EagleSoft dental software is a plus.
• Strong organizational and multi-tasking abilities are required.
• Professional and courteous phone etiquette is essential.

Responsibilities

• Greet and assist patients at the front desk and on the phone.
• Check-in patients and complete registrations under Office Manager guidance.
• Schedule appointments within operational standards.
• Confirm appointments two business days prior to visits.
• Verify insurance coverage and obtain pre-authorizations when needed.
• Complete checkout with accurate charting and routing slips.
• Maintain a clean, organized front desk and participate in routine meetings.
• Support other duties as assigned.

Skills

Customer service

Front desk coordination

Phone etiquette

Multi-tasking

Insurance knowledge

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Coast Dental is seeking a front desk receptionist to support the office operations and patient interaction. The role involves patient check-in, scheduling, and basic paperwork under the Office Manager, with emphasis on accurate charting and insurance verifications.

Candidates should have strong customer service skills and familiarity with dental terminology and EagleSoft; prior experience is preferred. The position requires professional phone etiquette and multitasking ability.