Dental Front Desk & Scheduling Specialist

Heartland Dental; Roanoke (VA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

6 paid holidays

PTO (paid time off)

Daily Pay

Job summary

Tinker Creek Dental Care is seeking a Business Assistant to join our team within the Heartland Dental network. You will support front office duties, handle patient communications, and help manage scheduling and billing processes to ensure smooth daily operations.

The ideal candidate has dental admin experience, strong communication skills, and a patient‑centered approach. No evenings or weekends; comprehensive benefits.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection are required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records management; schedule multiple providers.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

PHI handling

Dental admin

Tools

Dentrix

Job description

Tinker Creek Dental Care is seeking a Business Assistant to join our team within the Heartland Dental network. You will support front office duties, handle patient communications, and help manage scheduling and billing processes to ensure smooth daily operations.

The ideal candidate has dental admin experience, strong communication skills, and a patient‑centered approach. No evenings or weekends; comprehensive benefits.