Dental Front Desk & Office Operations Specialist

Heartland Dental LLC; Sayebrook (SC); Vor Ort; USD 36.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plans

Paid holidays

Paid time off

Zusammenfassung

Heartland Dental LLC is seeking a Business Assistant for Dental Care at South Commons in South Carolina. You will support the front desk, greet patients, answer phones, manage mail and emails, and coordinate with providers.

You will schedule with Dentrix, file insurance claims, post payments, and help implement Heartland Dental systems to optimize office performance. A customer-centric mindset and strong communication are essential.

Qualifikationen

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection are required.

Aufgaben

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, emails, and communications with patients/insurers.
• Use Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims; verify benefits.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.

Kenntnisse

Customer service

Office software

Dentrix

Scheduling

Insurance billing

Accounts receivable

PHI handling

Tools

Dentrix

Jobbeschreibung

Heartland Dental LLC is seeking a Business Assistant for Dental Care at South Commons in South Carolina. You will support the front desk, greet patients, answer phones, manage mail and emails, and coordinate with providers.

You will schedule with Dentrix, file insurance claims, post payments, and help implement Heartland Dental systems to optimize office performance. A customer-centric mindset and strong communication are essential.