Dental Front Desk & Scheduling Specialist

Heartland Dental LLC; Aurora (OH); Presencial; USD 2.066.000 - 2.755.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Descripción de la vacante

Heartland Dental LLC’s Dental Arts of Aurora is seeking a Dental Office Assistant to support front-office operations and patient care. You’ll greet patients, handle calls and emails, and coordinate scheduling using Dentrix to ensure efficient daily workflows.

You’ll also assist with insurance claims, payments, and coordination with providers, while embracing training and a collaborative team culture in a large network with long-standing industry presence.

Formación

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.
• Dental/medical setting experience preferred.
• Dentrix or dental software experience preferred.

Responsabilidades

• Greet and welcome patients as they enter the office to create a positive first impression.
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Conocimientos

Customer service

Communication

Organizational skills

HIPAA training

Herramientas

Dentrix

Descripción del empleo

Heartland Dental LLC’s Dental Arts of Aurora is seeking a Dental Office Assistant to support front-office operations and patient care. You’ll greet patients, handle calls and emails, and coordinate scheduling using Dentrix to ensure efficient daily workflows.

You’ll also assist with insurance claims, payments, and coordination with providers, while embracing training and a collaborative team culture in a large network with long-standing industry presence.