Dental Front Desk Pro: Scheduling & Insurance Admin

Heartland Dental; Olde West Chester (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily pay

Job summary

Heartland Dental - Cincinnati Dental Services - W Chester - Tylers Corner is seeking a Dental Office Assistant. You will greet patients, manage front desk tasks, and schedule appointments using Dentrix in a fast-paced environment.

Ideal candidates have dental/medical office experience, strong communication, and a commitment to HIPAA and PHI security. Join a collaborative team with 20+ years in the industry and opportunities for growth.

Qualifications

• Experience working in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, emails, and communications with patients and insurance.
• Schedule appointments using Dentrix and coordinate for multiple providers.
• Submit and follow up on insurance claims and verify benefits.
• Post payments and manage accounts receivable; explain treatment plan options.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental - Cincinnati Dental Services - W Chester - Tylers Corner is seeking a Dental Office Assistant. You will greet patients, manage front desk tasks, and schedule appointments using Dentrix in a fast-paced environment.

Ideal candidates have dental/medical office experience, strong communication, and a commitment to HIPAA and PHI security. Join a collaborative team with 20+ years in the industry and opportunities for growth.