Dental Front Desk Pro — Scheduling & Patient Care

Heartland Dental LLC; Pickerington (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Heartland Dental LLC is seeking a Dental Office Assistant in Pickerington, OH to join Pickerington Family Dental. You will greet patients, handle front office tasks, and use Dentrix for scheduling and records.

The role emphasizes teamwork, patient-first service, and adherence to HIPAA, with training provided. The ideal candidate has strong communication and organizational skills, experience in a fast-paced environment, and a willingness to grow with a supportive, 20+ year old company.

Qualifications

• Experience in a fast-paced, customer-centric dental/medical office.
• Strong communication and organizational skills.
• HIPAA training and PHI handling knowledge required; protect patient data.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Customer-centric environment

Excellent communication

Organizational skills

HIPAA training

PHI handling

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Dental Office Assistant in Pickerington, OH to join Pickerington Family Dental. You will greet patients, handle front office tasks, and use Dentrix for scheduling and records.

The role emphasizes teamwork, patient-first service, and adherence to HIPAA, with training provided. The ideal candidate has strong communication and organizational skills, experience in a fast-paced environment, and a willingness to grow with a supportive, 20+ year old company.