Dental Front Office Coordinator – Scheduling & Insurance

Heartland Dental LLC; San Tan Valley (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental LLC supports Cotton Ridge Dental Care and seeks a Front Office Assistant to greet patients, manage the office front desk, and coordinate scheduling using Dentrix. The role emphasizes teamwork, patient-first service, and HIPAA-compliant handling of PHI in a fast-paced dental setting.

The ideal candidate brings 1+ year dental/medical experience, strong communication, and organizational skills. Training and growth opportunities are provided within a stable, well-established network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI with HIPAA training and data safeguards.
• Preferred: 1+ year in dental/medical setting.
• Preferred: 1+ year in insurance billing/accounts receivable.
• Preferred: Dentrix or other dental software experience.

Responsibilities

• Greet patients and create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients/insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and process accounts receivable.
• Discuss treatment plan fees and payment options with patients.
• Support providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental LLC supports Cotton Ridge Dental Care and seeks a Front Office Assistant to greet patients, manage the office front desk, and coordinate scheduling using Dentrix. The role emphasizes teamwork, patient-first service, and HIPAA-compliant handling of PHI in a fast-paced dental setting.

The ideal candidate brings 1+ year dental/medical experience, strong communication, and organizational skills. Training and growth opportunities are provided within a stable, well-established network.