Dental Front Desk Pro — Patient Care & Scheduling

Ideal-Dental; Euless (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Paid holidays

PTO

401K

Scholarship program

Job summary

Ideal Dental in the United States is seeking a Front Office Associate to welcome patients, schedule appointments, and coordinate financial agreements. You will support the dental team with a friendly, professional presence and help create a warm, efficient patient experience.

This role offers training, exposure to cutting-edge technology, and opportunities for growth within a fast‑growing, clinician-led group dedicated to patient‑centered care.

Qualifications

• Experience delivering friendly, high-quality customer service in a fast-paced environment.
• Strong communication skills and ability to build rapport with patients and team members.
• Ability to manage appointments, confirmations, and front-desk workflows.
• Familiarity with basic financial transactions and insurance basics is a plus.

Responsibilities

• Greet patients and guests warmly and be the first contact.
• Provide outstanding customer service to ensure a positive experience.
• Handle appointment confirmations and schedule adjustments.
• Explain financial agreements to patients and answer related questions.
• Maintain a clean, organized, and welcoming reception area.
• Assist with other tasks to support office and team.

Skills

Customer service

Communication

Office administration

Dental office

Tools

Scheduling software

Job description

Ideal Dental in the United States is seeking a Front Office Associate to welcome patients, schedule appointments, and coordinate financial agreements. You will support the dental team with a friendly, professional presence and help create a warm, efficient patient experience.

This role offers training, exposure to cutting-edge technology, and opportunities for growth within a fast‑growing, clinician-led group dedicated to patient‑centered care.