Dental Front Desk Pro — Elevate Patient Experience

Ideal Dental; Kyle (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is hiring a Front Office Associate in Texas. You will welcome guests, manage appointments, and support the dental team with exceptional customer service.

The role offers opportunities to grow professionally within a clinician-led, patient-centered organization. Join a fast-growing group with comprehensive benefits including medical insurance, discounted dental benefits, paid holidays, PTO, 401K, and an employee scholarship program.

Qualifications

• Welcome guests with a warm, friendly first impression.
• Exceptional communication and customer service skills.
• Travel to DeNovo Offices may be required as new offices are acquired.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Customer service

Communication

Organizational skills

Teamwork

Education

High School Diploma

Tools

Scheduling software

CRM software

Job description

Ideal Dental is hiring a Front Office Associate in Texas. You will welcome guests, manage appointments, and support the dental team with exceptional customer service.

The role offers opportunities to grow professionally within a clinician-led, patient-centered organization. Join a fast-growing group with comprehensive benefits including medical insurance, discounted dental benefits, paid holidays, PTO, 401K, and an employee scholarship program.