Dental Front Desk Concierge | Patient Care & Scheduling

Ideal Dental; Rockwall (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is looking for a Front Office Associate to join a fast-growing dental team. You will warmly welcome guests, deliver exceptional service, and support the daily operations of a busy dental office.

Role emphasizes guest engagement, clear communication, and a positive attitude, with potential travel to newly acquired DeNovo Offices as needed. The position offers a collaborative, growth-focused environment and patient-centered care.

Qualifications

• Welcoming smile and positive attitude toward guests.
• Exceptional communication and customer service skills.
• Passion for serving and engaging with guests.
• DeNovo Offices may require travel.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to contact.
• Deliver outstanding customer service to ensure a positive guest experience.
• Efficiently manage appointment confirmations and adjust schedules.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment.
• Assist with other tasks to support the office and team.

Skills

Communication

Customer service

Positive attitude

Guest engagement

Job description

Ideal Dental is looking for a Front Office Associate to join a fast-growing dental team. You will warmly welcome guests, deliver exceptional service, and support the daily operations of a busy dental office.

Role emphasizes guest engagement, clear communication, and a positive attitude, with potential travel to newly acquired DeNovo Offices as needed. The position offers a collaborative, growth-focused environment and patient-centered care.