Dental Front Desk & Guest Experience Specialist

DECA Dental Group; Euless (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to join a fast-growing team focused on patient-centered care. You will be the first point of contact for guests, delivering a warm, professional experience and supporting the dental team with front desk duties.

The role emphasizes exceptional service, accurate scheduling, and clear communication about financial arrangements. Join a culture that values compassion and growth within a dynamic environment.

Qualifications

• Experience in hospitality or front desk roles preferred.
• Strong communication and interpersonal skills.
• Ability to manage schedules and guest inquiries with a smile.

Responsibilities

• Welcome guests and serve as the first point of contact.
• Deliver outstanding customer service and ensure a positive experience for every guest.
• Efficiently manage appointment confirmations and schedule adjustments.
• Explain financial agreements clearly to guests.
• Maintain a clean, organized, and welcoming office environment.
• Assist with other tasks to support the office and team.

Skills

Customer service

Communication

Welcoming attitude

Job description

Ideal Dental is seeking a Front Office Associate to join a fast-growing team focused on patient-centered care. You will be the first point of contact for guests, delivering a warm, professional experience and supporting the dental team with front desk duties.

The role emphasizes exceptional service, accurate scheduling, and clear communication about financial arrangements. Join a culture that values compassion and growth within a dynamic environment.