Dental Front Desk & Patient Experience Pro

DECA Dental Group; Rockwall (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to welcome guests, manage scheduling, and support our dental team with professional service. You’ll handle appointments, confirm visits, process payments, and maintain a friendly, organized office environment in a fast-growing practice.

Travel to DeNovo offices may be required. Join a culture that values patient care, teamwork, and growth through ongoing training and the use of cutting-edge tools.

Qualifications

• Welcoming guests with a friendly demeanor.
• Strong communication to connect with guests.
• Passion for expressing care and service.
• DeNovo Offices: potential travel to new locations.

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently manage appointment confirmations and adjust schedules for smooth operations
• Coordinate financial agreements and ensure clarity for guests
• Maintain a clear, organized, inviting office environment for guests and team
• Assist with other tasks to support the office and team

Skills

Customer service

Communication

Guest relations

Positive attitude

Job description

Ideal Dental is seeking a Front Office Associate to welcome guests, manage scheduling, and support our dental team with professional service. You’ll handle appointments, confirm visits, process payments, and maintain a friendly, organized office environment in a fast-growing practice.

Travel to DeNovo offices may be required. Join a culture that values patient care, teamwork, and growth through ongoing training and the use of cutting-edge tools.