Dental Front Desk Coordinator — Patient Care & Scheduling

​Florida Dental As; Sanford (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus program

401k

Paid time off

Dental care

Health insurance

Health reimbursement

Job summary

Florida Dental As is seeking a friendly Dental Front Desk Assistant to join our team. You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and maintain accurate records. A positive, patient-focused attitude and strong communication skills are essential.

The role emphasizes multitasking in a busy dental office, HIPAA compliance, and teamwork with dentists and hygienists. Prior experience is welcome but not required; training will be provided.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Friendly, professional, and patient-centered attitude.
• Reliable, punctual, and able to work well as part of a team.

Responsibilities

• Greet patients warmly and provide excellent customer service.
• Answer incoming phone calls, respond to patient inquiries, and schedule appointments.
• Check patients in and out while maintaining accurate patient records.
• Verify dental insurance benefits and assist with insurance coordination.
• Collect copayments, process payments, and assist with patient billing.
• Confirm appointments and follow up with patients regarding scheduling.
• Maintain an organized, clean, and professional front desk area.
• Communicate effectively with dentists, hygienists, dental assistants, and office management.
• Protect patient confidentiality and follow HIPAA guidelines.
• Assist with daily administrative tasks to ensure the office runs smoothly.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Punctual & reliable

Tools

Dental software

Computers

Job description

Florida Dental As is seeking a friendly Dental Front Desk Assistant to join our team. You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and maintain accurate records. A positive, patient-focused attitude and strong communication skills are essential.

The role emphasizes multitasking in a busy dental office, HIPAA compliance, and teamwork with dentists and hygienists. Prior experience is welcome but not required; training will be provided.