Dental Front Desk & Patient Care Navigator

Smile Brands Inc.; Boonton (NJ); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Patient Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist patients with scheduling, insurance verification, and financial arrangements for treatment.

The role requires strong communication and interpersonal skills, with at least one year of related experience, and knowledge of dental terminology. This on-site position offers competitive pay and benefits.

Qualifications

• At least one year related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
• Gratitude: Express appreciation to patients for choosing us for our dental care and treat everyone with respect and professionalism.

Skills

Communication skills

Interpersonal skills

Customer service

Job description

Smile Brands Inc. is seeking a Patient Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist patients with scheduling, insurance verification, and financial arrangements for treatment.

The role requires strong communication and interpersonal skills, with at least one year of related experience, and knowledge of dental terminology. This on-site position offers competitive pay and benefits.