Patient Care Coordinator: Welcoming, Scheduling & Billing

Smile Brands Inc.; Santa Fe (NM); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Health savings account

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

401k plan

Job summary

Smile Brands Inc. is seeking a Patient Care Coordinator in our Santa Fe office to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist patients with check-in, scheduling, and financial arrangements, ensuring smooth visits and clear communication.

Ideal candidates have at least one year of related experience, knowledge of dental terminology, and strong customer-service skills. We offer a comprehensive benefits package, PTO, and 401k eligibility.

Qualifications

• At least one year related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Skills

Communication

Customer service

Dental terminology

Job description

Smile Brands Inc. is seeking a Patient Care Coordinator in our Santa Fe office to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist patients with check-in, scheduling, and financial arrangements, ensuring smooth visits and clear communication.

Ideal candidates have at least one year of related experience, knowledge of dental terminology, and strong customer-service skills. We offer a comprehensive benefits package, PTO, and 401k eligibility.