Dental Treatment Coordinator: Experience & Scheduling

Smile Brands Inc.; Sterling (VA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to enhance patient experiences using the G3 approach (Greeting, Guiding, Gratitude). You will help patients with scheduling, insurance verification, and financial arrangements, ensuring a smooth, supportive visit from entry to exit.

The role emphasizes excellent customer service, clear communication, and a welcoming, professional atmosphere. The position commonly operates on-site within a dental office setting.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills.

Responsibilities

• Greeting patients with a warm welcome and creating a positive first impression.
• Assist patients with check-in/check-out procedures, verify insurance, schedule appointments, and explain payment options.
• Express appreciation to patients and treat everyone with respect and professionalism.

Skills

Customer service

Dental terminology

Communication

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to enhance patient experiences using the G3 approach (Greeting, Guiding, Gratitude). You will help patients with scheduling, insurance verification, and financial arrangements, ensuring a smooth, supportive visit from entry to exit.

The role emphasizes excellent customer service, clear communication, and a welcoming, professional atmosphere. The position commonly operates on-site within a dental office setting.