Dental Patient Experience Coordinator & Scheduler

Smile Brands Inc.; Lawrenceburg (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discounts

Pet insurance

401k plan

Job summary

Smile Brands Inc. seeks a Treatment Care Coordinator in Indiana to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will welcome patients, assist with scheduling, insurance verification, and financial arrangements for treatment.

In this role you’ll collaborate with the dental team to ensure smooth check-in/check-out, explain payment options, and support patients with professionalism and care throughout their visit.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Knowledge of dental terminology

Strong communication and interpersonal

Job description

Smile Brands Inc. seeks a Treatment Care Coordinator in Indiana to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will welcome patients, assist with scheduling, insurance verification, and financial arrangements for treatment.

In this role you’ll collaborate with the dental team to ensure smooth check-in/check-out, explain payment options, and support patients with professionalism and care throughout their visit.