Dental Treatment Coordinator – Welcoming & Scheduling

Smile Brands Inc.; Antioch (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401k plan

Employee discounts

Job summary

Smile Brands Inc. in California is hiring a Treatment Care Coordinator to create positive patient experiences through our G3 approach, greeting, guiding, and gratitude.

You will help patients check in, schedule appointments, verify insurance, and discuss payment options. This role emphasizes friendly communication, teamwork with the dental office, and delivering exceptional customer service while assisting with financial arrangements for treatment.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Strong communication

Interpersonal skills

Customer service

Job description

Smile Brands Inc. in California is hiring a Treatment Care Coordinator to create positive patient experiences through our G3 approach, greeting, guiding, and gratitude.

You will help patients check in, schedule appointments, verify insurance, and discuss payment options. This role emphasizes friendly communication, teamwork with the dental office, and delivering exceptional customer service while assisting with financial arrangements for treatment.