Dental Care Concierge and Appointment Specialist

Smile Brands Inc.; San Jose (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to ensure positive patient experiences through our G3 approach. You will welcome patients, assist with appointments, verify insurance, and help arrange payments for treatment.

The role emphasizes strong customer service and clear communication to support families through dental visits and financial planning. This is a on-site position with a comprehensive benefits package.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: create a welcoming atmosphere for patients and greet each patient warmly.
• Guiding: assist patients with check-in/out, insurance verification, schedule appointments, and explain services and payment options.
• Gratitude: express appreciation to patients for choosing Smile Brands and treat everyone with respect and professionalism.

Skills

Communication

Dental terminology

Customer service

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to ensure positive patient experiences through our G3 approach. You will welcome patients, assist with appointments, verify insurance, and help arrange payments for treatment.

The role emphasizes strong customer service and clear communication to support families through dental visits and financial planning. This is a on-site position with a comprehensive benefits package.