Dental Office Patient Concierge & Scheduler

Johnson Family Dental; Santa Fe (NM); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401k plan

Employee discounts

Telemedicine

Health savings account

Job summary

Smile Brands Inc. is seeking a Patient Care Coordinator to foster a welcoming, supportive environment for patients. You will handle check-in/check-out, assist with insurance verification, and explain treatment options and payment plans to ensure smooth visits.

Ideal candidates have at least one year of related experience, solid dental terminology knowledge, and strong customer service and communication skills. This on-site role offers comprehensive benefits and regular scheduling.

Qualifications

• At least one year related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a friendly check-in experience.
• Assist patients with check-in/check-out, verify insurance, schedule appointments, and explain services and payment options.
• Express appreciation to patients and treat everyone with respect and professionalism.

Skills

Customer service

Communication

Interpersonal skills

Dental terminology

Job description

Smile Brands Inc. is seeking a Patient Care Coordinator to foster a welcoming, supportive environment for patients. You will handle check-in/check-out, assist with insurance verification, and explain treatment options and payment plans to ensure smooth visits.

Ideal candidates have at least one year of related experience, solid dental terminology knowledge, and strong customer service and communication skills. This on-site role offers comprehensive benefits and regular scheduling.