Dental Front Desk Coordinator - Patient Concierge

Coast Dental; Ruskin (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Coast Dental is seeking a Front Office professional at the Ruskin, FL site. This role supports the dental office at the front desk, combining patient interaction with basic paperwork under the Office Manager's direction.

The ideal candidate will have a High School education, strong customer service skills, and familiarity with dental software like EagleSoft. A full-time, on-site position offers routine office duties and collaborative teamwork.

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service with professional phone etiquette.
• Strong organizational skills with ability to multi-task.

Responsibilities

• Exercise excellent customer service while interacting with patients over the phone and in person.
• Check in patients and complete registration under Office Manager guidance.
• Schedule patient appointments within operating standards.
• Confirm appointments two business days prior to visits.
• Verify insurance and link in EagleSoft; obtain pre-authorizations when required.
• Complete check-out by reviewing charts and ensuring accurate documentation.

Skills

Administrative skills

Customer service

Multi-tasking

Education

High School

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Coast Dental is seeking a Front Office professional at the Ruskin, FL site. This role supports the dental office at the front desk, combining patient interaction with basic paperwork under the Office Manager's direction.

The ideal candidate will have a High School education, strong customer service skills, and familiarity with dental software like EagleSoft. A full-time, on-site position offers routine office duties and collaborative teamwork.