Dental Front Desk & Patient Care Coordinator

Jobvite, Inc.; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Jobvite, Inc. in Orlando, FL seeks a front desk dental office assistant to handle patient interactions and basic paperwork under the direction of the Office Manager.

You will check in patients, register them, schedule appointments, verify insurance via EagleSoft, and support daily office operations. Responsibilities include accurate charting at checkout, daily file maintenance, participation in huddles and meetings, and adherence to monthly checklists, with a neat, welcoming front desk

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service with professional phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Experience with EagleSoft preferred; Word/Excel knowledge preferred.

Responsibilities

• Provide excellent customer service to patients over the phone and in person.
• Check in patients and complete registration under the Office Manager.
• Schedule appointments within operational standards.
• Confirm appointments two business days prior.
• Complete insurance verifications two business days prior and link insurance in EagleSoft; obtain pre-authorizations if required.
• Review charts at checkout to ensure accuracy and proper documentation.
• File patient charts daily.
• Participate in morning huddle, chart review, and routine office meetings.
• Participate in monthly checklist activities.
• Keep front desk area clean and neat.
• Assist with other duties as assigned.

Skills

Clerical skills

Customer service

Organizational skills

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Jobvite, Inc. in Orlando, FL seeks a front desk dental office assistant to handle patient interactions and basic paperwork under the direction of the Office Manager.

You will check in patients, register them, schedule appointments, verify insurance via EagleSoft, and support daily office operations. Responsibilities include accurate charting at checkout, daily file maintenance, participation in huddles and meetings, and adherence to monthly checklists, with a neat, welcoming front desk