Dental Front Desk & Office Support Specialist

Heartland Dental; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily pay

Job summary

Southern Hills Dental Care is seeking a Business Assistant to join our team. In this role, you’ll support front office operations, manage communications, and work with Dentrix to schedule patients and maintain records.

You will file insurance claims, post payments, review treatment fees, and partner with the team to optimize office potential while upholding HIPAA safeguards and patient-first service.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications.
• Utilize Dentrix for scheduling and patient records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post insurance and patient payments; manage accounts receivable.
• Review treatment plan fees and patient payment options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Southern Hills Dental Care is seeking a Business Assistant to join our team. In this role, you’ll support front office operations, manage communications, and work with Dentrix to schedule patients and maintain records.

You will file insurance claims, post payments, review treatment fees, and partner with the team to optimize office potential while upholding HIPAA safeguards and patient-first service.