Dental Front Desk & Insurance Coordinator

Heartland Dental LLC; Vestavia Hills (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

PTO

Daily Pay

Job summary

South Mountain Dental Care is seeking a Business Assistant to join our front office team. You’ll greet patients, answer phones, manage mail and email, and schedule with Dentrix for multiple providers while verifying benefits.

This role includes posting payments, handling accounts receivable, and coordinating with providers to implement Heartland Dental systems. We offer competitive benefits, six paid holidays, PTO, and access to on‑demand Daily Pay.

Qualifications

• 1+ years of experience in a dental front desk role.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.
• Team player and motivated.
• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI data safeguards required.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits and coverage.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Dental front desk experience

Insurance billing

Team player

Excellent communication

Organizational skills

Tools

Dentrix

Job description

South Mountain Dental Care is seeking a Business Assistant to join our front office team. You’ll greet patients, answer phones, manage mail and email, and schedule with Dentrix for multiple providers while verifying benefits.

This role includes posting payments, handling accounts receivable, and coordinating with providers to implement Heartland Dental systems. We offer competitive benefits, six paid holidays, PTO, and access to on‑demand Daily Pay.