Dental Front Desk & Office Admin — Daily Pay

Heartland Dental; White House (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily pay

Job summary

Heartland Dental is seeking a Business Assistant to join our office team. The role supports front office operations, greets patients, handles phones and emails, and helps implement Heartland Dental systems to optimize office potential.

You’ll work in a fast-paced environment with a focus on service, HIPAA compliance, and teamwork, with training provided and opportunities for growth, benefits including health insurance and 401(k), and access to Daily Pay.

Qualifications

• Experience in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.
• 1+ years of experience in a dental or medical setting (preferred).
• Dentrix or other dental software experience (preferred).

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

HIPAA training

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to join our office team. The role supports front office operations, greets patients, handles phones and emails, and helps implement Heartland Dental systems to optimize office potential.

You’ll work in a fast-paced environment with a focus on service, HIPAA compliance, and teamwork, with training provided and opportunities for growth, benefits including health insurance and 401(k), and access to Daily Pay.