Dental Office Front Desk & Business Support — Daily Pay

Heartland Dental; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for LWSS Family Dentistry-First Colonial to support front office operations and patient flow in a busy dental practice. You will greet patients, manage phone and email communications, schedule appointments, and assist with insurance claims and payments.

The role emphasizes teamwork, patient-centric service, and adherence to HIPAA compliance, with opportunities for growth within Heartland Dental’s network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, email, and communicate with patients and insurers.
• Schedule and confirm appointments using the office system.
• Post insurance and patient payments; follow up on outstanding claims and benefits.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for LWSS Family Dentistry-First Colonial to support front office operations and patient flow in a busy dental practice. You will greet patients, manage phone and email communications, schedule appointments, and assist with insurance claims and payments.

The role emphasizes teamwork, patient-centric service, and adherence to HIPAA compliance, with opportunities for growth within Heartland Dental’s network.