Dental Office Front Desk & Admin Specialist

Heartland Dental; Boynton Beach (FL); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Job summary

Heartland Dental-supported office is seeking a Business Assistant to join Premier Dental Care’s team. You will greet patients, manage front desk tasks, and schedule appointments across providers, while handling claims, payments, and patient communications in a fast-paced environment.

The role emphasizes HIPAA compliance, strong organization, and teamwork to ensure excellent patient care and office efficiency.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients and create a welcoming first impression.
• Manage front office duties including phones, mail, and emails.
• Schedule and confirm appointments using Dentrix for multiple providers.
• File insurance claims and follow up on outstanding claims.
• Post payments and manage accounts receivable; discuss treatment plan fees with patients.

Skills

Customer service

Communication

Organization

HIPAA

Tools

Dentrix

Job description

Heartland Dental-supported office is seeking a Business Assistant to join Premier Dental Care’s team. You will greet patients, manage front desk tasks, and schedule appointments across providers, while handling claims, payments, and patient communications in a fast-paced environment.

The role emphasizes HIPAA compliance, strong organization, and teamwork to ensure excellent patient care and office efficiency.