Dental Office Front Desk & Admin Pro

Heartland Dental; Savannah (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Daily pay

Job summary

Heartland Dental is seeking a Business Assistant to support the front office and administrative functions at a supported dental office. You will greet patients, handle phones and communications, and assist with scheduling and insurance processes.

Must have experience in a dental/medical setting, strong communication and organizational skills, and familiarity with Dentrix. This role offers competitive benefits and opportunities for growth within Heartland Dental’s network.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• PHI access and HIPAA training will be required; protect data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurance.
• Use Dentrix for patient scheduling and records maintenance.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Phone etiquette

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to support the front office and administrative functions at a supported dental office. You will greet patients, handle phones and communications, and assist with scheduling and insurance processes.

Must have experience in a dental/medical setting, strong communication and organizational skills, and familiarity with Dentrix. This role offers competitive benefits and opportunities for growth within Heartland Dental’s network.