Dental Front Desk Coordinator - Patient Care & Scheduling

Coast Dental; Tallahassee (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Coast Dental is seeking a front desk assistant to support the dental office, handling patient interaction and basic paperwork under the Office Manager.

You will check in patients, register, schedule, verify insurance, and assist with check-out while maintaining a tidy reception area and participating in staff meetings.

Strong customer service, clerical skills, and familiarity with dental terminology are preferred; EagleSoft experience is a plus.

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service and phone etiquette.
• Knowledge of dental terminology helpful.
• Experience with dental software such as EagleSoft preferred.

Responsibilities

• Provide excellent customer service while interacting with patients by phone and in person.
• Check in patients and complete registrations under the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm appointments two business days prior to patients’ appointments.
• Verify insurance and link in EagleSoft; obtain pre-authorizations when required.
• Check out patients by reviewing charts for accuracy and proper documentation.
• File patient charts daily.
• Participate in morning huddle, chart reviews, and routine office meetings.
• Maintain front desk area clean and neat.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Organization

Multi-tasking

Dental terminology

Education

High school diploma or equivalent

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Job description

Coast Dental is seeking a front desk assistant to support the dental office, handling patient interaction and basic paperwork under the Office Manager.

You will check in patients, register, schedule, verify insurance, and assist with check-out while maintaining a tidy reception area and participating in staff meetings.

Strong customer service, clerical skills, and familiarity with dental terminology are preferred; EagleSoft experience is a plus.