Dental Front Desk & Insurance Coordinator

Dental Office; Orlando (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Dental Front Desk / Patient Coordinator position at a Florida dental office is seeking a friendly, dependable team member who values excellent customer service, organization, and a welcoming patient experience. You will be the first point of contact, screen calls, schedule, check in/out, and handle payments while coordinating with the dental team.

Candidates should have strong communication skills, be detail-oriented, punctual, and a true team player who stays calm in a busy environment.

Qualifications

• Previous dental front-office experience preferred.
• Excellent communication and customer-service skills.
• Friendly, positive, and professional personality.
• Strong attention to detail and organizational skills.
• Comfortable answering phones and working with patients.
• Ability to multitask in a busy dental office.

Responsibilities

• Answer incoming phone calls in a friendly and professional manner.
• Schedule and confirm patient appointments.
• Manage and maintain the daily appointment schedule.
• Check patients in and out.
• Collect patient payments and accurately charge accounts.
• Verify dental insurance eligibility and benefits.
• Assist patients with questions regarding appointments, payments, and insurance.
• Provide exceptional customer service and create a welcoming experience for every patient.
• Communicate effectively with the dental team to ensure smooth patient flow.
• Work together with the entire team to keep the office running efficiently.
• Maintain a positive, professional, and welcoming atmosphere.

Skills

Communication

Customer Service

Organizational Skills

Multitasking

Punctuality

Team Player

Job description

Dental Front Desk / Patient Coordinator position at a Florida dental office is seeking a friendly, dependable team member who values excellent customer service, organization, and a welcoming patient experience. You will be the first point of contact, screen calls, schedule, check in/out, and handle payments while coordinating with the dental team.

Candidates should have strong communication skills, be detail-oriented, punctual, and a true team player who stays calm in a busy environment.