Dental Office Front Desk & Admin Coordinator

Coast Dental; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Coast Dental in Orlando is seeking a friendly front desk assistant to support the dental office team and patients through excellent customer service and clear communication.

You will work with the office manager to process accounts receivable, assist with patient payments and financing, manage schedules, explain treatment plans, and ensure accurate paperwork while maintaining OSHA safety standards.

Qualifications

• Associate's Degree in business and two years of front desk or medical office experience.
• Working knowledge of front and back office medical operations.
• Experience with EagleSoft or dental software is preferred.

Responsibilities

• Provide prompt, quality customer service to patients.
• Follow Accounts Receivables policies.
• Assist with patient payment options and financing.
• Maintain an efficient office schedule and reappoint patients.
• Explain treatment plans when needed.
• Ensure timely and accurate paperwork.
• Support communication between front and back offices.
• Submit insurance claims and pre-determinations as directed.
• Participate in morning huddles and routine meetings.
• Adhere to OSHA/Bloodborne pathogen safety requirements.

Skills

Communication skills

Phone etiquette

Clerical skills

Time management

Education

Associate's Degree in business

Tools

EagleSoft

Microsoft Word

Excel

Internet Explorer

Job description

Coast Dental in Orlando is seeking a friendly front desk assistant to support the dental office team and patients through excellent customer service and clear communication.

You will work with the office manager to process accounts receivable, assist with patient payments and financing, manage schedules, explain treatment plans, and ensure accurate paperwork while maintaining OSHA safety standards.