Dental Front Desk Coordinator — Scheduling & Billing

Heartland Dental; Baton Rouge (LA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

6 paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Dental Front Office Assistant / Business Assistant for Bluebonnet Dental Care in Baton Rouge. The role focuses on front desk duties, patient communication, scheduling, and insurance processing in a fast-paced dental office.

You will work to greet patients, manage phone and email correspondence, utilize Dentrix for scheduling and records, and collaborate with providers to optimize office workflow and patient care.

Qualifications

• 2+ years of experience in a dental front desk role, preferably in a larger practice.
• Experience with insurance billing and accounts receivable.
• Knowledge of Dentrix or other dental software is preferred.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communication with patients and insurers.
• Schedule patient appointments using Dentrix and coordinate multiple providers.
• Process insurance claims and follow up on payments and coverage details.
• Review treatment plan fees and patient payment options with patients.
• Support providers and team to implement Heartland Dental systems in the office.

Skills

Front desk

Insurance billing

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Office Assistant / Business Assistant for Bluebonnet Dental Care in Baton Rouge. The role focuses on front desk duties, patient communication, scheduling, and insurance processing in a fast-paced dental office.

You will work to greet patients, manage phone and email correspondence, utilize Dentrix for scheduling and records, and collaborate with providers to optimize office workflow and patient care.