Dental Front Desk Coordinator - Patient Experience & Scheduling

Riccobene Associates Family Dentistry; North Carolina; Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Zusammenfassung

Riccobene Associates Family Dentistry in Durham is seeking a Patient Coordinator to support front‑office operations Tuesday through Friday. This non‑clinical role focuses on delivering a positive patient experience while maintaining efficient scheduling, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting.

You will greet patients, check them in and out, balance registers daily, run reports, monitor emails, and use RevenueWell for confirmations

Qualifikationen

• High school diploma or equivalent.
• Customer service experience in a fast-paced environment.
• Strong communication and organizational skills.
• Dental front desk experience preferred.

Aufgaben

• Greet patients professionally and ensure a positive front-office experience.
• Check-in/check-out patients and balance registers daily.
• Verify insurance, process payments, and run reports.
• Schedule patients and monitor office emails and voicemails.
• Utilize RevenueWell for confirmations and insurance requests.

Kenntnisse

Customer Service

Communication

Multitasking

Attention to detail

Data entry

Professional demeanor

Teamwork

Confidentiality

Dental front desk experience

Ausbildung

High school diploma or equivalent

Tools

RevenueWell

Patient management software

Jobbeschreibung

Riccobene Associates Family Dentistry in Durham is seeking a Patient Coordinator to support front‑office operations Tuesday through Friday. This non‑clinical role focuses on delivering a positive patient experience while maintaining efficient scheduling, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting.

You will greet patients, check them in and out, balance registers daily, run reports, monitor emails, and use RevenueWell for confirmations