Dental Front Desk & Patient Experience Lead

Riccobene Associates Family Dentistry; Clayton (NC); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front-office operations, scheduling, insurance verification, and billing data accuracy. This non-clinical role focuses on delivering a positive patient experience while keeping the office workflow efficient.

Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to multi-task in a fast-paced dental office.

Qualifications

• Customer service experience required.
• Ability to multi-task and manage priorities.
• Strong communication and organizational skills.
• Dental or medical front desk experience preferred.

Responsibilities

• Greet patients and assist front-office operations to ensure a positive experience.
• Check-in patients and verify information in the patient management system.
• Collect co-payments and process payments accurately.
• Check-out patients and balance registers daily.
• Run and process reports and monitor office emails.

Skills

Customer Service

Multi-tasking

Communication

Organization

Front Desk

Dental Front Desk

Education

High School Diploma

Tools

Patient Management Software

RevenueWell

Job description

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front-office operations, scheduling, insurance verification, and billing data accuracy. This non-clinical role focuses on delivering a positive patient experience while keeping the office workflow efficient.

Ideal candidates have a high school diploma, strong communication and organizational skills, and the ability to multi-task in a fast-paced dental office.