Dental Front Desk & Patient Experience Coordinator

Riccobene Associates Family Dentistry; Escondido (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front-office operations, manage scheduling, verify insurance, process payments, and ensure accurate patient data for billing and reporting. This non-clinical role focuses on delivering a positive patient experience while supporting office workflow.

Responsibilities include greeting patients, checking in/out, handling co-pays, monitoring emails, and using the patient management software to keep records up to date.

Qualifications

• High school diploma or equivalent is required.
• Customer Service experience in a fast-paced environment.
• Ability to balance registers accurately and maintain confidentiality.

Responsibilities

• Support front-office operations and scheduling.
• Verify insurance and process payments.
• Maintain accurate patient data for billing and reporting.
• Deliver a positive patient experience and support office workflow.

Skills

Greeting patients

Check-in patients

Collect co-pays

Check-out patients

Office emails

RevenueWell

Insurance verification

Pre-authorizations

Balancing registers

Router prep

Multi-tasking

Scheduling

Voicemails

EOD process

Teamwork

Dental front desk

Education

High school diploma or equivalent

Tools

Patient management software

Office software

Job description

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front-office operations, manage scheduling, verify insurance, process payments, and ensure accurate patient data for billing and reporting. This non-clinical role focuses on delivering a positive patient experience while supporting office workflow.

Responsibilities include greeting patients, checking in/out, handling co-pays, monitoring emails, and using the patient management software to keep records up to date.