Dental Front Desk Coordinator — Scheduling & Service

Riccobene Associates Family Dentistry; Shallotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry in Shallotte, NC seeks a full-time Patient Coordinator to support front-office operations, manage scheduling, verify insurance, process payments, and ensure accurate patient data for billing and reporting.

The role focuses on delivering a positive patient experience, balancing registers daily, and assisting with end-of-day processes under the guidance of the Office Manager. Dental front desk experience is preferred.

Qualifications

• High school diploma or equivalent.
• Customer service experience required.
• Ability to work in a fast-paced environment and manage competing priorities.
• Must demonstrate strong communication and confidentiality.
• Dental or medical front desk experience preferred.

Responsibilities

• Support front-office operations by maintaining scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting.
• Greet and assist patients to ensure a positive front-office experience.
• Check-in and check-out patients and balance registers daily.
• Monitor office emails and voicemails; respond as needed.
• Support Office Manager with end-of-day processes and routing; escalate issues as required.

Skills

Customer service

Communication skills

Attention to detail

Computer skills

Organization

Teamwork

Independent thinking

Ethical conduct

Front desk experience

Education

High school diploma or equivalent

Job description

Riccobene Associates Family Dentistry in Shallotte, NC seeks a full-time Patient Coordinator to support front-office operations, manage scheduling, verify insurance, process payments, and ensure accurate patient data for billing and reporting.

The role focuses on delivering a positive patient experience, balancing registers daily, and assisting with end-of-day processes under the guidance of the Office Manager. Dental front desk experience is preferred.