Dental Front Desk & Scheduling Coordinator

Coast Dental; Saint Petersburg (FL); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Coast Dental is seeking a front desk receptionist in Saint Petersburg, FL to support daily patient flow and basic paperwork under the Office Manager's direction. You will greet patients, register them, schedule appointments, verify insurance, and assist with check-out processes.

Responsibilities include coordinating with the ortho supervisor, maintaining accurate charts, and participating in team huddles and routine meetings.

Competenze

• Basic clerical and administrative skills.
• Excellent customer service skills with professional and courteous phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
• Experience with dental software such as EagleSoft preferred.
• Strong organizational skills with the ability to multi-task.

Mansioni

• Check in all patients and complete patient registration under the direction of the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm patient appointments two business days prior.
• Complete insurance verifications two business days prior to visits and link insurance in EagleSoft, as directed by Office Manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
• Complete check out process with each patient by reviewing charts to ensure information is written properly and procedures match routing slips.
• File patient charts daily.
• Participate in morning huddle, chart review and routine office meetings as necessary.
• Participate in monthly checklist activities as assigned.
• Keep front desk area clean and neat.
• All other duties and responsibilities as assigned.

Conoscenze

Customer service

Phone etiquette

Multitasking

Organizational skills

Communication

Office administration

Strumenti

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Descrizione del lavoro

Coast Dental is seeking a front desk receptionist in Saint Petersburg, FL to support daily patient flow and basic paperwork under the Office Manager's direction. You will greet patients, register them, schedule appointments, verify insurance, and assist with check-out processes.

Responsibilities include coordinating with the ortho supervisor, maintaining accurate charts, and participating in team huddles and routine meetings.