Dental Front Desk Patient Care Coordinator

Springs Village Dentistry; Holly Springs (NC); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Paid time off

Training & development

Job summary

Springs Village Dentistry is seeking an energetic front desk / patient care coordinator to create an outstanding patient experience. This role goes beyond check-in; you’ll discuss treatment options and financial arrangements, while ensuring a smooth front office flow and a positive team environment.

Ideal candidates have strong communication and customer service skills, attention to detail, and a friendly, dependable attitude. Experience in a dental office and EagleSoft is a plus.

Qualifications

• Excellent communication and customer service skills.
• Ability to schedule appointments and handle phone inquiries.
• Comfortable presenting treatment plans and discussing patient balances.

Responsibilities

• Welcome and check patients in and out.
• Schedule appointments and answer phones.
• Present treatment plans and discuss patient balances.
• Help keep the front office and schedule running smoothly.
• Support teammates to deliver exceptional patient care.

Skills

Customer service

Communication

Scheduling

Detail oriented

Team player

Treatment plans discussion

Financial discussions

Tools

EagleSoft

Job description

Benefits:

• Dental insurance
• Employee discounts
• Paid time off
• Training & development

Dental Front Desk / Patient Care Coordinator

Springs Village Dentistry is looking for an energetic, friendly, and dependable team member to help create an outstanding experience for every patient.

This is more than a front desk position. We're looking for someone who enjoys connecting with people, confidently discussing treatment and financial arrangements, and working alongside an amazing team to deliver exceptional customer service.

What You'll Do

• Welcome and check patients in and out
• Schedule appointments and answer phones
• Present treatment plans and discuss patient balances
• Help keep the schedule and front office running smoothly
• Support your teammates and create a positive patient experience

What We're Looking For

• Excellent communication and customer service skills
• Friendly, professional, and dependable
• Strong attention to detail and organization
• Positive attitude and willingness to help others
• Comfortable discussing treatment and financial arrangements
• Experience in a dental office is strongly preferred. Experience presenting treatment plans or discussing financial arrangements with patients is a major plus.
• EagleSoft experience is a plus

We're looking for someone who genuinely enjoys helping people, takes pride in their work, and wants to be part of a team that delivers exceptional care every day.