Dental Front Desk Coordinator & Admin Support — Patient Care

Heather L Maze DDS Inc; Copley Township (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Retirement Plan

Dental Benefits

Uniform Allocation

Continuing Education Courses

Other

Job summary

Bath Family Dentistry in Ohio is seeking a highly organized Front Desk Coordinator/Administrative Assistant to be the first point of contact for patients. You will manage scheduling, insurance intake, and patient checkout while upholding a welcoming, professional front office.

The ideal candidate has dental office experience, knowledge of dental terminology and insurance processes, and proficiency with Eaglesoft.

Qualifications

• Prior dental front desk experience is required.
• Knowledge of dental terminology, workflow, and insurance processes.
• Proficiency with Eaglesoft dental software.

Responsibilities

• Manage patient scheduling to maintain a productive and efficient appointment calendar.
• Verify dental insurance eligibility and explain benefits clearly to patients.
• Present treatment plans and discuss financial agreements and payment arrangements.
• Handle patient check-in and check-out processes efficiently.
• Answer multi-line phones with professionalism and warmth.
• Process payments accurately and maintain detailed financial records.
• Follow up on unscheduled treatment plans and outstanding account balances.
• Oversee collections and manage accounts receivables.
• Coordinate and manage patient referral processes.
• Ensure HIPAA compliance and maintain patient confidentiality.

Skills

Dental office experience

Dental terminology

Insurance processes

Organizational skills

Interpersonal communication

Phone etiquette

Customer service orientation

Tools

Eaglesoft

Job description

Bath Family Dentistry in Ohio is seeking a highly organized Front Desk Coordinator/Administrative Assistant to be the first point of contact for patients. You will manage scheduling, insurance intake, and patient checkout while upholding a welcoming, professional front office.

The ideal candidate has dental office experience, knowledge of dental terminology and insurance processes, and proficiency with Eaglesoft.