Dental Front Desk Pro: Training & Growth

Heartland; Riverview (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental is seeking a Dental Front Desk professional in Riverview, FL. You will greet patients, manage phones and emails, and schedule appointments while coordinating with insurers and providers.

Experience with Dentrix and HIPAA compliance is preferred. The role emphasizes teamwork, excellent communication, and patient-first service with a schedule that includes weekdays and occasional Fridays.

Qualifications

• Experience in a fast-paced customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI safeguards.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

HIPAA training

PHI protection

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Desk professional in Riverview, FL. You will greet patients, manage phones and emails, and schedule appointments while coordinating with insurers and providers.

Experience with Dentrix and HIPAA compliance is preferred. The role emphasizes teamwork, excellent communication, and patient-first service with a schedule that includes weekdays and occasional Fridays.