Dental Front Desk & Patient Services Coordinator

Coast Dental; Saint Petersburg (FL); Vor Ort; USD 21.000 - 29.000; Vollzeit

Zusammenfassung

Coast Dental in Saint Petersburg, FL is seeking a friendly front desk associate to support patient interactions and basic administrative tasks under the Office Manager.

You will greet patients, check them in, schedule, verify insurance, and coordinate with orthodontic team to ensure smooth visits. Strong customer service and organization are essential. Experience with EagleSoft is a plus; training provided as needed.

Qualifikationen

• Basic clerical and administrative skills.
• Excellent customer service with professional phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Previous insurance and/or dental office experience preferred.
• Previous experience with orthodontic or other specialty practices preferred.

Aufgaben

• Interact with patients over the phone and in person with excellent service.
• Check in patients and complete registration under Office Manager guidance.
• Schedule patient appointments within standard procedures.
• Confirm appointments two business days prior to visits.
• Verify insurance and determine coverage; link insurance in EagleSoft as directed.
• Ensure pre-authorizations are received when required.
• Complete checkout by reviewing charts and ensuring accurate documentation.
• File patient charts daily and participate in morning huddles and meetings.
• Assist with monthly checklist activities and keep front desk area neat.

Kenntnisse

Customer service

Clerical skills

Phone etiquette

Dental terminology

Insurance knowledge

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Jobbeschreibung

Coast Dental in Saint Petersburg, FL is seeking a friendly front desk associate to support patient interactions and basic administrative tasks under the Office Manager.

You will greet patients, check them in, schedule, verify insurance, and coordinate with orthodontic team to ensure smooth visits. Strong customer service and organization are essential. Experience with EagleSoft is a plus; training provided as needed.